Binding arbitration agreements often catch consumers off-guard.

They pop up in contracts to buy cell phones, cars, even mobile homes. Basically, they mean if there is a disagreement between a consumer and a company, a third party decides who is right.

Randall Moss is fighting with a mobile home dealer. He was delivered a 2007 model instead of the 2008 he and his wife saw on the lot.

The mobile home also had a lot of cosmetic flaws, like hairline cracks, nail holes and other issues.

"The mortgage company was ready to go forward with the deal but I wasn't because of the water. So I hired my own engineer and he said it didn't meet FHA specs," said Moss.

Ross says his dealer has been uncooperative and he didn't realize he signed a binding arbitration agreement. Now, he has lost his right to sue.

"Arbitration does not favor the consumer here," said attorney David Szwak, chairman of the Louisiana State Bar Association's consumer protection division.

Ross' case will be heard by the Better Business Bureau.

Szwak says if you have questions about a contract, have an attorney look over it.

Szwak also suggests you strike out parts of the contract you don't agree with and if the company won't do business with you, go to someone else who will.