Quantcast

Computer glitches plague day two of Affordable Care Act open enr - KTBS.com - Shreveport, LA News, Weather and Sports

Computer glitches plague day two of Affordable Care Act open enrollment

Posted: Updated:
Image: healthcare.gov Image: healthcare.gov
SHREVEPORT, La. -

Day two of open enrollment for the Affordable Care Act began much like day one, plagued with computer glitches and website failures.

"Basically, we were unsuccessful yesterday."

Janet Mentasane, Director of the Martin Luther King Health Center in Shreveport, says she's been unable to log in to health care.gov.

"I was able to create the account and it sent a link to my e-mail and verify my e-mail address and basically, from there, that's as far as I was able to proceed."

Metansane and three other employees completed the 20 hour online training process to become navigators, a federally funded group of people around the state who help guide people through their options on the marketplace.

"We decided to try to navigate the site ourselves first, so we could see how exactly how it looks and how it operates and everything and had difficulty logging into the system."

Despite any current glitches, she says she applied for her clinic to be involved as a navigation site because none of MLK Health Center's patients have insurance.

But she's says she'll have to wait for the website to work out its kinks, and let the volume of visitors die down, before the clinic can begin helping people enroll.

"There's even time if you want to, or are able to, access the site yourself at home and want to explore a little bit and set up your profile and your account and look through it."

Mentasane, as well other agents trained to assist people in the enrollment process, emphasize the importance of taking time to educate yourself about each of the plans.

Anyone who enrolls before December 15th will have coverage starting January 1st.

But remember, you've got until March 31st 2014 to sign up.

There are still options for those residents who don't qualify for Medicaid and who don't qualify for federal subsidies, who still can't afford insurance.

The Louisiana Department of Health and Hospitals says residents here in Shreveport can still make appointments with University Health (formerly LSU Health) clinics, or visit one of the federally qualified health centers in the area.

The David Raines Community Health Centers is listed as one of those clinics in the Shreveport-Bossier City area.

For a complete list of those heatlh centers, click here.

  • News NowMore>>

  • Young and restless

    Young and restless

    Tuesday, April 22 2014 11:52 PM EDT2014-04-23 03:52:46 GMT
    Louisiana Tech quarterback Scotty Young has elected to forego his final year of eligibility and end his collegiate football career after obtaining his degree from Louisiana Tech University this summer. 
    Louisiana Tech quarterback Scotty Young has elected to forego his final year of eligibility and end his collegiate football career after obtaining his degree from Louisiana Tech University this summer. 
  • Wave good bye, LSU extends record shutout run

    Wave good bye, LSU extends record shutout run

    Tuesday, April 22 2014 11:49 PM EDT2014-04-23 03:49:57 GMT
    Sixth-ranked LSU defeated Tulane, 6-0, Tuesday night for the Tigers’ 13th shutout of the year at Alex Box Stadium.
    Sixth-ranked LSU defeated Tulane, 6-0, Tuesday night for the Tigers’ 13th shutout of the year at Alex Box Stadium.
  • With Ego in check, NFL not sure about "Freak"

    With Ego in check, NFL not sure about "Freak"

    Tuesday, April 22 2014 11:40 PM EDT2014-04-23 03:40:51 GMT
    LSU has been a machine when it comes to feeding players to the NFL, most of those in recent years having come from the defensive side. 
    LSU has been a machine when it comes to feeding players to the NFL, most of those in recent years having come from the defensive side. 
  • ArkLaTex SlideshowsMore>>

  • ArkLaTex Adoptable Pets

    ArkLaTex Adoptable Pets

    Sunday, April 20 2014 8:50 PM EDT2014-04-21 00:50:49 GMT
    There are lots of animals in the ArkLaTex who are looking for that perfect home.
    There are lots of animals in the ArkLaTex who are looking for that perfect home.
  • Easter Bunnies

    Easter Bunnies

    Saturday, April 19 2014 6:26 AM EDT2014-04-19 10:26:06 GMT
    Thank you to all of our viewers who sent us pictures of your little Easter bunnies.
    Thank you to all of our viewers who sent us pictures of your little Easter bunnies.
  • Celebrate Education 2014

    Celebrate Education 2014

    Thursday, April 17 2014 3:30 PM EDT2014-04-17 19:30:00 GMT
    Community Projects Director Jan Elkins with donors for the KTBS 3 St. Jude Dream Home.
    CELEBRATE EDUCATION, and it begins next week at the Shreveport Convention Center.
  • Assignment EducationMore>>

  • Make way for changes in Caddo schools

    Make way for changes in Caddo schools

    Tuesday, April 22 2014 11:53 AM EDT2014-04-22 15:53:02 GMT
    Dr. Lamar GoreeDr. Lamar Goree
    Caddo Parish School Superintendent Dr. Lamar Goree unveiled the "Reimagine Our Schools" Campaign Tuesday morning.
    Caddo Parish School Superintendent Dr. Lamar Goree unveiled the "Reimagine Our Schools" Campaign Tuesday morning.
  • Gov. Beebe, sculptor to receive honorary degrees

    Gov. Beebe, sculptor to receive honorary degrees

    Tuesday, April 22 2014 5:24 AM EDT2014-04-22 09:24:22 GMT
    Gov. Mike Beebe and sculptor Anita Huffington will be presented honorary degrees from the University of Arkansas during the university's May 10 commencement ceremony.
    Gov. Mike Beebe and sculptor Anita Huffington will be presented honorary degrees from the University of Arkansas during the university's May 10 commencement ceremony.
  • Caddo superintendent addresses Fair Park principal change

    Caddo superintendent addresses Fair Park principal change

    Monday, April 21 2014 11:21 PM EDT2014-04-22 03:21:37 GMT
    Caddo Superintendent Goree addresses concerned Fair Park High parentsCaddo Superintendent Goree addresses concerned Fair Park High parents
    Caddo Superintendent Dr. Theodis Lamar Goree spent about an hour taking questions at Fair Park High Monday evening, nearly all of which centered on the decision to replace Principal James Outley.
    Caddo Superintendent Dr. Theodis Lamar Goree spent about an hour taking questions at Fair Park High Monday evening, nearly all of which centered on the decision to replace Principal James Outley.
  • NationalMore>>

  • 9 indicted in kidnapping of NC prosecutor's father

    9 indicted in kidnapping of NC prosecutor's father

    Wednesday, April 23 2014 4:34 AM EDT2014-04-23 08:34:46 GMT
    As the kidnappers pulled into a quiet, upscale golf course community, they thought they were about to abduct an assistant district attorney who sent a high-ranking gang member to prison for life, authorities said.
    As the kidnappers pulled into a quiet, upscale golf course community, they thought they were about to abduct an assistant district attorney who sent a high-ranking gang member to prison for life, authorities said.
  • Michigan man among 1st in US to get 'bionic eye'

    Michigan man among 1st in US to get 'bionic eye'

    Wednesday, April 23 2014 3:54 AM EDT2014-04-23 07:54:12 GMT
    A degenerative eye disease slowly robbed Roger Pontz of his vision.
    A degenerative eye disease slowly robbed Roger Pontz of his vision.
  • Missouri executes inmate for 1993 farm slaying

    Missouri executes inmate for 1993 farm slaying

    Wednesday, April 23 2014 3:15 AM EDT2014-04-23 07:15:15 GMT
    Missouri has executed an inmate convicted of killing a farming couple in 1993 as part of a plot to steal their cows.
    Missouri executed an inmate early Wednesday only a few miles from the farm where prosecutors say he orchestrated the 1993 killing of a couple whose cows he wanted to steal.
  • KTBS 3 News Tips

    Send your news tip or story idea to the KTBS 3 Newsroom.  Enter your email address below to get started.

    * denotes required fields
    We're sorry, but only one entry is allowed per person.
    Thank you for your continued interest.

    Thank you for your submission to KTBS 3 News.  A member of our staff may contact you for more information.

Share Your Images
Powered by WorldNow
    Powered by WorldNow
    All content © Copyright 2000 - 2014 Worldnow and KTBS. All Rights Reserved. For more information on this site, please read our Privacy Policy and Terms of Service.
    Advertising | EEO Public File | KTBS 3 Public File | KPXJ 21 Public File