Quantcast

WATCH NOW - Entire media briefing on care at Shreveport's Overto - KTBS.com - Shreveport, LA News, Weather and Sports

WATCH NOW - Entire media briefing on care at Shreveport's Overton Brooks V.A. Medical Center

Posted: Updated:
SHREVEPORT, La. - No secret wait list of mental health patients needing treatment exists at Overton Brooks VA Medical Center, the new interim director said Thursday.

Yes, there is a list that is outside the official scheduling database that offers more flexibility in notation as mental health staff seeks to engage some veterans who may have lost a provider or previously declined treatment. It's an effort to better deliver care to those who need it. However, top administrators told media that of the 2,700 patients on that list, four hundred have yet to be reviewed, contacted, or scheduled.

The nationwide VA system is grappling with a scandal that alleges some veterans died while awaiting treatment. Among the allegations is that administrators at other medical centers, such as Phoenix, Ariz., kept off-the-books lists to help improve wait-time data that in turn allowed some administrators to collect incentive pay for meeting goals related to care delivery.

At Overton Brooks, a whistleblower told KTBS that multiple paper lists had been pulled together to begin scheduling veterans who had been waiting for mental health care.

RELATED ARTICLEWhistleblower claims secret list at Overton Brooks VA Medical Center in Shreveport

Just this week, U.S. Sen. David Vitter released an internal email provided to his office that Overton Brooks staff were ordered to stop scheduling patients on that unofficial list. That “resulted in patients who could have been seen in August, now waiting until October for an appointment date.”

On Thursday, Mathew said that at Overton Brooks , there are now no patients waiting longer than 90 days for an appointment.

Mathew and other key administrators said they were proud of the care provided at Overton Brooks and cited a recent audit that found it one of the top performing VA facilities in its region. Another audit is now under way, prompted by the nationwide scandal. Reasons for why Overton Brooks was flagged for follow investigation have not been provided.

Mathew and his team also said Overton Brooks is seeking to add personnel to its clinical staff to further improve care. Visits are scheduled over the next week with both Vitter and local U.S. Rep. John Fleming.
  • KTBS 3 News Tips

    Send your news tip or story idea to the KTBS 3 Newsroom.  Enter your email address below to get started.

    * denotes required fields
    We're sorry, but only one entry is allowed per person.
    Thank you for your continued interest.

    Thank you for your submission to KTBS 3 News.  A member of our staff may contact you for more information.

  • Local NewsMore>>

  • KTBS 3 Storm Team Forecast

    KTBS 3 Storm Team Forecast

    Tuesday, July 29 2014 11:56 PM EDT2014-07-30 03:56:42 GMT
    KTBS 3 7 Day ForecastKTBS 3 7 Day Forecast

     Here's the 7 Day Forecast.

     Here's the 7 Day Forecast.

  • School bus safety

    School bus safety

    Tuesday, July 29 2014 11:28 PM EDT2014-07-30 03:28:19 GMT

    National Highway Traffic Safety Administration says riding a bus to school is 13 times safer than riding in a passenger vehicle and 10 times safer than walking to school.

    National Highway Traffic Safety Administration says riding a bus to school is 13 times safer than riding in a passenger vehicle and 10 times safer than walking to school.

  • DARE officers adapt curriculum to include social media, active shooter discussions

    DARE officers adapt curriculum to include social media, active shooter discussions

    Tuesday, July 29 2014 10:47 PM EDT2014-07-30 02:47:24 GMT
    SPD Sgt. Alan Crump says DARE's fundamentals have stayed the same, but topics change over time.
    SPD Sgt. Alan Crump says DARE's fundamentals have stayed the same, but topics change over time.
Share Your Images
Powered by WorldNow
    Powered by WorldNow
    All content © Copyright 2000 - 2014 Worldnow and KTBS. All Rights Reserved. For more information on this site, please read our Privacy Policy and Terms of Service.
    Advertising | EEO Public File | KTBS 3 Public File | KPXJ 21 Public File