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Shreveport residents say recycling pickup continues to be a prob - KTBS.com - Shreveport, LA News, Weather and Sports

Shreveport residents say recycling pickup continues to be a problem

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Recycling.

It's an issue that's been plaguing residents in the city of Shreveport, for a while now. And recyclers say the problem hasn't been fixed at all and they're fed up.

Imagine this, you're out for a morning stroll or heading out the door to start your day and you find this-big cans lined up and down the sidewalks in your neighborhood every morning, all because no one's picking them up. Neighbors we talked to say, this happens all too often.

One particular family hasn't seen anyone pick up their recycling for 4 weeks! Recycling bins are supposed to be picked up by Republic Services, the same company that has now started picking up Bossier City's trash. For months we've reported that they've had issues picking up recycling in a timely manner. Now that they've started the picking up Bossier's trash in addition to picking up recycling on this side of the river both sides are left carrying the bag... or bin... so to speak. Amber Burris recycles as much as she can but her family's recycling went weeks before it was picked up. "So we're killing our grass, stinking up the neighborhood and then it's an eyesore because it's literally trash cans lined up down the street."

We reached out to Republic Services. In a statement, they say "We believe in exceeding customer expectations. Any time we do not a meet customer's expectations, we do what it takes to correct the matter. While we recently provided recycling collection service for the customers in question, we are actively reviewing this matter to identify what happened and to correct any service issues. We apologize for any inconvenience, and we will do better. We maintain a 99.8 percent service level in Shreveport, Bossier City and the surrounding community. We appreciate customers who take the time to let us know if they experience a service issue. It is how we improve, and it is how we will reach a 100 percent service level."

If you are experiencing an issue regarding your recycling pickup, you can call Republic Services at 318.213.5050.

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